Last updated 17 October 2026

This policy refers to Vivo D’Arte Ltd (“Vivo D’Arte”, “Vivo”, company number 09029930). It explains how we use the personal data we collect from you when you use our website, register with us, book our services, or contact us by email or through our social media accounts.

What data do we collect?

Vivo D’Arte collects the following data:

• Personal identification information (name, email address, phone number, postal address, date of birth, etc.).
• Parent/carer and emergency contact details for students and young performers.
• Any relevant medical and first aid information for students and performers taking part in our courses, youth theatre and productions.
• Headshot images and general images associated with shows, courses and other Vivo D’Arte productions.
• Contact and billing details for organisations that book our staging and sourcing services.

How do we collect your data?

You directly provide Vivo D’Arte with most of the data we collect. We collect and process data when you:

• Register or apply online for the Gap Year Programme, Youth Theatre, our productions or our newsletters.
• Ask us for a quote or book our staging and sourcing services.
• Voluntarily complete a survey or provide feedback by email.
• Use or view our website via your browser’s cookies (see Cookies below).
• Complete any forms associated with our courses or productions.

How will we use your data?

Vivo D’Arte collects your data so that we can:

• Process your application or registration.
• Run courses, rehearsals and registers.
• Provide the staging and sourcing services you book with us.
• Email you with information about courses, shows and services we think you might like.
• Ensure students’ and performers’ wellbeing and safety, and keep parent/carer and next of kin contact details up to date.
• Meet our safeguarding responsibilities. Where a young person’s safety requires it, this can include sharing information with the relevant authorities and agencies.

How do we store your data?

Vivo D’Arte securely stores your data in its Google Workspace account and in its secure online registration systems.

Vivo D’Arte will keep your registration data for 3 months after a student or performer finishes with us. Once this time period has expired, we will delete your registration details from our systems. Safeguarding records are kept for as long as safeguarding guidance requires.

Marketing

Vivo D’Arte would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Vivo D’Arte from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email home@vivodarte.org.

What are your data protection rights?

Vivo D’Arte would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – you have the right to request copies of your personal data from Vivo D’Arte.
• The right to rectification – you have the right to request that Vivo D’Arte correct any information you believe is inaccurate, or complete information you believe is incomplete.
• The right to erasure – you have the right to request that Vivo D’Arte erase your personal data, under certain conditions.
• The right to restrict processing – you have the right to request that Vivo D’Arte restrict the processing of your personal data, under certain conditions.
• The right to object to processing – you have the right to object to Vivo D’Arte’s processing of your personal data, under certain conditions.
• The right to data portability – you have the right to request that Vivo D’Arte transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please email home@vivodarte.org.

Privacy policies of other websites

The Vivo D’Arte website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Vivo D’Arte keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 17 October 2026.

How to contact us

If you have any questions about Vivo D’Arte’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please email home@vivodarte.org.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Vivo D’Arte has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office (ICO):

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk